Information We Collect

When you contact us about corporate floral arrangements or gift services, we gather information you willingly share. This may include your name, company name, email, phone, delivery addresses, and specific preferences for your floral requests. We also collect payment details when you place orders, which are handled securely by our payment partners.

For corporate clients, we might collect extra business details like company registration information, preferred delivery times, and budget requirements to tailor our services to your business needs.

Our site automatically gathers technical details when you visit, including your IP address, browser type, device data, and how you browse the site. We use this to enhance site performance and learn how clients discover our services.

How We Use Your Information

We mainly use your personal information to process orders and deliver strong customer service. This includes handling orders, coordinating deliveries, crafting custom arrangements per your specs, and communicating about your service needs.

We also use information to enhance our services and website experience, helping us understand which corporate floral offerings are most valuable to clients and how we can better support the business community in United Kingdom.

Information Sharing and Disclosure

Quay Calm Forest respects your privacy and does not sell your personal data to third parties. We only share information as needed to provide our services or when legally required.

We may share necessary details with trusted service partners who help run our operations. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obliged to protect your information and use it only for the services they perform for us.

We may disclose information when required by law, a court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and team.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and employ suitable technical and administrative measures to safeguard it. This encompasses secure data storage, encrypted communications, and restricted access to personal information within our organization.

Although we deploy robust security measures, no internet transmission method is completely secure. We continually update our security practices to guard against emerging threats.

Your Privacy Rights

You hold important rights regarding your personal data. Depending on applicable laws, you may be entitled to access, amend, delete, or limit how your personal information is used.

To exercise these rights, please reach out using the contact details at the policy's end. We will respond within a reasonable period as mandated by applicable law.

Data Retention

We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention durations vary by data type and purpose of collection.

Cookies and Website Tracking

We employ cookies and similar technologies to enhance your browsing experience and gain insights into how visitors interact with our site. Cookies store your preferences and help assess site performance.

You can adjust cookie settings in your browser. Note that disabling certain cookies may impact website functionality. For more details on our cookie practices, please review our Cookie Policy.

Third-Party Links

Our site may include links to external websites or services. This privacy policy covers only Quay Calm Forest and our site. We are not responsible for the privacy practices of third-party sites.

We recommend reviewing the privacy policies of any third-party websites you visit via links on our site.

Privacy Policy Updates

We may revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will update the "Last Updated" timestamp at the top of this policy.

We invite you to review this policy periodically to stay informed about how we safeguard your privacy.

Get in Touch Regarding Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we manage your information, please reach out to us.